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IDEAS PORTAL
Status Future consideration
Created by Merlyn Evans
Created on Dec 21, 2023

Ability to highlight or color code mail

This idea is to give users the ability to color code (or highlight) certain pieces of mail (as a visual aid) to distinguish between pieces in the queue. Something similar to Outlook where you can include color categories that appear next to the email. For example, a Team may use that on their My Team queue where they designate a particular color to a staff member and would use that to highlight mail that pertained to them.


Vote for this feature if you think this would be valuable and/or add a comment if you have feedback.

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