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Original Addressee Improvement
This idea is to make it clear who a mail piece was originally addressed to. Currently, the recipient name is displayed in the "Addressed To' filed when a mail piece is delivered to an individual User. However, when a mail piece is delivered to a T...
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Mystery Mail Feedback Loop
Some mail items cannot be routed as they are addressed. When this happens, the undeliverable mail is routed to a Mystery Mail team queue. The Mystery Mail team must then inspect the mail piece to determine the correct recipient or team to forward ...
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Planning to implement