This idea is to enable users to set personal preferences for things like email notifications. Today, all users receive an email notification once daily if they have new mail. Would you like to receive that notification more or less frequently? Wou...

This idea is to give users the ability to color code (or highlight) certain pieces of mail (as a visual aid) to distinguish between pieces in the queue. Something similar to Outlook where you can include color categories that appear next to the em...

All mail is currently assigned the Medium priority. Users can manually change the priority to Low, Medium, or High. This idea is to use AI to automatically determine mail priority. It would do this in two ways. Firstly, by looking for keywords suc...

This idea is to provide Mystery Mail teams with a Research queue. Some mystery mail cannot be routed without extensive research. For instance, it may be addressed to an employee that is no longer with the organization. In these instances, the Myst...

This idea is to allow a print option from the Work Queue and/or Details pages. Printing is currently disabled in IBP for security reasons. Vote for this feature if you think this would be valuable and/or add a comment if you have feedback.

This idea is to provide users with an AI Chatbot that they could ask questions about a mail piece. For instance, a user could ask the chatbot "What is the purpose of this document?". The chatbot might respond "This is a rental agreement between Co...

This idea is to create a new card on the IDS Ricoh Performance page. The new card would compare the percentage of mail pieces that were validly rejected for the reason "Wrong Recipient" against a target percentage. The new card might look like this:

This idea is to allow users to translate the text on a mail item in the Details screen into other languages. Vote for this feature if you think this would be valuable and/or add a comment if you have feedback.

This idea is to use Generative AI to create a concise summary of the contents of a mail piece. This summary would be available on the Details page. Vote for this feature if you think this would be valuable and/or add a comment if you have feedback.

This idea is to empower users to search for all mail items that contain specific text. Currently, users can perform a full-text search within a single mail item from the Details screen. They can also use the "Search by anything" feature on the Wor...